The Pageloop Blog

The documentation problem was already there. The bot just made it expensive.

Zendesk Guide is a good start. Here is what to do when it is not enough.

Not all of them are worth your time

Two years ago, nobody wanted AI in support. Now everyone wants it yesterday.

Half engineer, half support lead, fully fluent in AI.

Most documentation was written for one audience. It now has two.

Nobody notices when things just work.

A space for support teams. Built by someone who's been there.

Because Fin is only as good as what it reads.

(and what they still can't do)

And that's costing you customers.