The AI Agent for
Help Center Operations

Serve reliable support content to your users and AI chatbots.

Slack

#product-update

Need a unified cloud cost breakdown.

James David

Slack

#product-update

Need a unified cloud cost breakdown.

James David

Slack

#product-update

Need a unified cloud cost breakdown.

James David

Managing Projects and Roadmaps

Management

Projects

+1

0/9

User Roles and Permissions Explained

Administration

Workspace

+2

0/6

Project Notifications and Alerts

Notifications

Collaboration

3/6

Dashboard Overview and Analytics

Getting Started

Dashboard

2/10

Activity Logs and Version History

Administration

Security

+3

2/4

Understanding Roles based Configuration

Roles

Workspace

+1

3/3

Using Automations to Streamline Workflows

Automations

Workflows

+2

5/5

Creating and Tracking Cross-Team Initiatives

Collaboration

Projects

+1

6/6

Planning for Future Enhancements

Strategy

Vision

+1

8/8

Review articles to update based on product changes

Convert signals into clear documentation tasks.

See precise text and structure updates.

Update screenshots with current UI.

Review once. Sync everywhere.

Managing Projects and Roadmaps

Management

Projects

+1

0/9

User Roles and Permissions Explained

Administration

Workspace

+2

0/6

Project Notifications and Alerts

Notifications

Collaboration

3/6

Dashboard Overview and Analytics

Getting Started

Dashboard

2/10

Activity Logs and Version History

Administration

Security

+3

2/4

Understanding Roles based Configuration

Roles

Workspace

+1

3/3

Using Automations to Streamline Workflows

Automations

Workflows

+2

5/5

Creating and Tracking Cross-Team Initiatives

Collaboration

Projects

+1

6/6

Planning for Future Enhancements

Strategy

Vision

+1

8/8

Review articles to update based on product changes

Convert signals into clear documentation tasks.

See precise text and structure updates.

Update screenshots with current UI.

Review once. Sync everywhere.

Keep Scrolling

Keep Scrolling

Having a system that I can trust to look through everything
before I decide what needs to change is huge!

Support Operations

Having a system that I can trust to look through everything
before I decide what needs to change is huge!

Support Operations

I would have been on Intercom all day searching.
I'm a completionist, so I always wonder
if I missed something.

Having a system that I can trust
to look through everything before I decide
what needs to change is huge!

Support Operations

FIND

Documentation Gaps identified
as your product changes

Outdated articles, screenshots, and gaps are proactively surfaced instead of waiting for unresolved support tickets

Slack

#product-update

Zendesk

Ticket #48392

Freshdesk

Support Request Billing & Usage

Github

Pull Request #15287 (Merged)

Gitlab

Release v2.14.0

Linear

Issue ENG-324 (Shipped)

Slack

#product-update

Intercom

Ticket #48392

Freshdesk

Support Request Billing & Usage

Github

Pull Request #15287 (Merged)

Gitlab

Release v2.14.0

Linear

Issue ENG-324 (Shipped)

Pageloop

APP

12:45

👋 Hi Ashley

7 articles need review

Publishing workflow & UI changes detected

Why this was flagged

• 4 support tickets reference confusion

• 2 Slack threads mention outdated steps

👉 Review impacted articles

Message #documentation- team

Impacted articles surfaced

Keyword searches can only catch some articles. Potentially outdated articles are surfaced based on your Product Requirement Documents or Release Notes

Impacted screenshots identified

Rapid UI changes make screenshots stale. See what’s outdated, pick a replacement from the suggested screenshot, or upload your own.

Proactive signals captured

Doc updates from Support tickets, Slack, Linear/Jira, or GitHub, proactively consolidated into articles to create or update, notified via Slack!

Articles to Update

Managing Projects and Roadmaps

Management

Projects

+2

1/5

User Roles and Permissions Explained

Administration

Workspace

+1

1/3

Project Notifications and Alerts

Notifications

Collaboration

+1

2/4

Understanding Roles based Configuration

Roles

Workspace

+1

6/6

Planning for Future Enhancements

Strategy

Vision

+2

2/2

Creating and Tracking Cross-Team Initiatives

Collaboration

Projects

+3

0/9

Impacted articles surfaced

Keyword searches can only catch some articles. Potentially outdated articles are surfaced based on your Product Requirement Documents or Release Notes

Impacted screenshots identified

Rapid UI changes make screenshots stale. See what’s outdated, pick a replacement from the suggested screenshot, or upload your own.

Proactive signals captured

Doc updates from Support tickets, Slack, Linear/Jira, or GitHub, proactively consolidated into articles to create or update, notified via Slack!

Articles to Update

Managing Projects and Roadmaps

Analysis

Evaluation

+2

1/5

User Roles and Permissions Explained

Research

Design

+1

1/3

Project Notifications and Alerts

Engagement

Review

+1

2/4

Understanding Roles based Configuration

Wrap-up

Completion

+1

6/6

Planning for Future Enhancements

Strategy

Vision

+2

2/2

Planning for Future Enhancements

Development

Execution

+3

0/9

Articles to Update

Managing Projects and Roadmaps

Analysis

Evaluation

+2

1/5

User Roles and Permissions Explained

Research

Design

+1

1/3

Project Notifications and Alerts

Engagement

Review

+1

2/4

Understanding Roles based Configuration

Wrap-up

Completion

+1

6/6

Planning for Future Enhancements

Strategy

Vision

+2

2/2

Planning for Future Enhancements

Development

Execution

+3

0/9

Find articles that need to be updated

Product changes and customer signals surface the exact articles affected, so you don’t have to search across your help center

New UI change detected

"Sidebar navigation structure has changed"

40 Articles are impacted

"Navigation screenshots no longer match the current UI"

28

screenshots to update

Articles missing screenshots

12

Update Screenshots

New UI change detected

"Sidebar navigation structure has changed"

40 Articles are impacted

"Navigation screenshots no longer match the current UI"

28

screenshots to update

Articles missing screenshots

12

Update Screenshots

Identify screenshots that are outdated

UI changes are tracked to flag screenshots that no longer match the product, making it clear which visuals need replacement

Pageloop

APP

12:45

👋 Hi Ashley

7 articles need review

Publishing workflow & UI changes detected

Why this was flagged

• 4 support tickets reference confusion

• 2 Slack threads mention outdated steps

👉 Review impacted articles

Message #documentation- team

Pageloop

APP

12:45

👋 Hi Ashley

7 articles need review

Publishing workflow & UI changes detected

Why this was flagged

• 4 support tickets reference confusion

• 2 Slack threads mention outdated steps

👉 Review impacted articles

Message #documentation- team

Understand what documentation is missing

Signals from support, Slack, and product tools highlight where new documentation is needed or existing content needs expansion

It took three months,
and a team of eight PMs doing screenshot updates!

Product Marketing Manager

It took three months,
and a team of eight PMs doing screenshot updates!

Product Marketing Manager

It took three months,
and a team of eight PMs doing screenshot updates!

Product Marketing Manager

UPDATE

Article Updates built for
rapid reviews

Review and approve text and screenshot updates

in a formatting-aware, beautiful editor

Consistent Style

Updates are suggested for the most relevant articles, while respecting your style and formatting, so your content is consistently high-quality.

Product and Customer Aware Articles

Relevant articles are analysed, resolved customer support tickets are researched, and product releases captured for every new article draft or update suggestion

Make your docs AI-Ready

Content updates respect your tone, structure, and formatting so every article stays consistent and high quality

Managing Projects and Roadmaps

📊 Tracking Progress

Progress is calculated based on issue completion and milestone updates.

You can view real-time progress under each project’s overview tab.

Progress data now updates in real-time, reflecting changes instantly across all linked issues.

Replace Text

PREVIOUSLY

Progress data updates automatically every 24 hours.

Suggests rewriting the line to reflect the new real-time progress tracking behavior, replacing the outdated 24-hour sync information.

Accept

Ignore

🔔 Project Notifications

  1. A project milestone is completed

  2. The project state changes (Active → Completed)

  3. A new issue is linked to your project

Replace Image

IMAGES FROM CHROME EXTENSION

Suggests updating the dashboard image to reflect the new layout with real-time metrics, task progress, and automated insights.

Replace Image

Upload Image

Ignore

🧩 Creating a New Project

To create a new project:

  1. Navigate to the Projects tab in the sidebar.

  2. Click New Project.

  3. Add a title, description, and select an owner.

  4. Assign a due date and link any relevant issues.

  5. Click Create Project to finish setup.

  6. You can also select a default color to visually group projects on the roadmap.


Projects provide structure and clarity to your team’s work.

ADD TEXT

Suggests adding a new line to document the recently introduced option to assign a default color to projects for improved visual grouping on roadmaps.

Accept

Ignore

Stride helps teams plan, track, and deliver work efficiently. Projects in Stride are containers for related issues,

milestones, and cycles. Projects can be linked to roadmaps for higher-level visibility and cross-team alignment.

Remove Text

Suggests removing the outdated term “milestones,” as it’s no longer part of the project structure and has been replaced by sprints and issues.

Accept

Ignore

🗺️ Using Projects with Roadmaps

Projects can be placed directly on a roadmap to visualize timelines across teams.


This allows stakeholders to understand priorities, dependencies, and delivery expectations at a glance. Roadmaps update automatically as project dates or scopes change, ensuring alignment without manual maintenance.

👥 Collaborating Within Projects

Projects act as a shared workspace for everyone involved.

Team members can comment on project updates, adjust scope as requirements evolve, and reference related milestones during planning discussions.

This keeps conversations contextual and reduces the need for scattered updates across tools.

🗺️ Using Projects with Roadmaps

Projects can be placed directly on a roadmap to visualize timelines across teams.


This allows stakeholders to understand priorities, dependencies, and delivery expectations at a glance. Roadmaps update automatically as project dates or scopes change, ensuring alignment without manual maintenance.

Consistent Style

Updates are suggested for the most relevant articles, while respecting your style and formatting, so your content is consistently high-quality.

Product and Customer Aware Articles

Relevant articles are analysed, resolved customer support tickets are researched, and product releases captured for every new article draft or update suggestion

Make your docs AI-Ready

Content updates respect your tone, structure, and formatting so every article stays consistent and high quality

Managing Projects and Roadmaps

📊 Tracking Progress

Progress is calculated based on issue completion and milestone updates.

You can view real-time progress under each project’s overview tab.

Progress data now updates in real-time, reflecting changes instantly across all linked issues.

Replace Text

PREVIOUSLY

Progress data updates automatically every 24 hours.

Suggests rewriting the line to reflect the new real-time progress tracking behavior, replacing the outdated 24-hour sync information.

Accept

Ignore

🔔 Project Notifications

  1. A project milestone is completed

  2. The project state changes (Active → Completed)

  3. A new issue is linked to your project

Replace Image

IMAGES FROM CHROME EXTENSION

Suggests updating the dashboard image to reflect the new layout with real-time metrics, task progress, and automated insights.

Replace Image

Upload Image

Ignore

🧩 Creating a New Project

To create a new project:

  1. Navigate to the Projects tab in the sidebar.

  2. Click New Project.

  3. Add a title, description, and select an owner.

  4. Assign a due date and link any relevant issues.

  5. Click Create Project to finish setup.

  6. You can also select a default color to visually group projects on the roadmap.


Projects provide structure and clarity to your team’s work.

ADD TEXT

Suggests adding a new line to document the recently introduced option to assign a default color to projects for improved visual grouping on roadmaps.

Accept

Ignore

Stride helps teams plan, track, and deliver work efficiently. Projects in Stride are containers for related issues,

milestones, and cycles. Projects can be linked to roadmaps for higher-level visibility and cross-team alignment.

Remove Text

Suggests removing the outdated term “milestones,” as it’s no longer part of the project structure and has been replaced by sprints and issues.

Accept

Ignore

🗺️ Using Projects with Roadmaps

Projects can be placed directly on a roadmap to visualize timelines across teams.


This allows stakeholders to understand priorities, dependencies, and delivery expectations at a glance. Roadmaps update automatically as project dates or scopes change, ensuring alignment without manual maintenance.

👥 Collaborating Within Projects

Projects act as a shared workspace for everyone involved.

Team members can comment on project updates, adjust scope as requirements evolve, and reference related milestones during planning discussions.

This keeps conversations contextual and reduces the need for scattered updates across tools.

🗺️ Using Projects with Roadmaps

Projects can be placed directly on a roadmap to visualize timelines across teams.


This allows stakeholders to understand priorities, dependencies, and delivery expectations at a glance. Roadmaps update automatically as project dates or scopes change, ensuring alignment without manual maintenance.

Managing Projects and Roadmaps

📊 Tracking Progress

Progress is calculated based on issue completion and milestone updates.

You can view real-time progress under each project’s overview tab.

Progress data now updates in real-time, reflecting changes instantly across all linked issues.

Replace Text

PREVIOUSLY

Progress data updates automatically every 24 hours.

Suggests rewriting the line to reflect the new real-time progress tracking behavior, replacing the outdated 24-hour sync information.

Accept

Ignore

🔔 Project Notifications

  1. A project milestone is completed

  2. The project state changes (Active → Completed)

  3. A new issue is linked to your project

Replace Image

IMAGES FROM CHROME EXTENSION

Suggests updating the dashboard image to reflect the new layout with real-time metrics, task progress, and automated insights.

Replace Image

Upload Image

Ignore

🧩 Creating a New Project

To create a new project:

  1. Navigate to the Projects tab in the sidebar.

  2. Click New Project.

  3. Add a title, description, and select an owner.

  4. Assign a due date and link any relevant issues.

  5. Click Create Project to finish setup.

  6. You can also select a default color to visually group projects on the roadmap.


Projects provide structure and clarity to your team’s work.

ADD TEXT

Suggests adding a new line to document the recently introduced option to assign a default color to projects for improved visual grouping on roadmaps.

Accept

Ignore

Stride helps teams plan, track, and deliver work efficiently. Projects in Stride are containers for related issues,

milestones, and cycles. Projects can be linked to roadmaps for higher-level visibility and cross-team alignment.

Remove Text

Suggests removing the outdated term “milestones,” as it’s no longer part of the project structure and has been replaced by sprints and issues.

Accept

Ignore

🗺️ Using Projects with Roadmaps

Projects can be placed directly on a roadmap to visualize timelines across teams.


This allows stakeholders to understand priorities, dependencies, and delivery expectations at a glance. Roadmaps update automatically as project dates or scopes change, ensuring alignment without manual maintenance.

👥 Collaborating Within Projects

Projects act as a shared workspace for everyone involved.

Team members can comment on project updates, adjust scope as requirements evolve, and reference related milestones during planning discussions.

This keeps conversations contextual and reduces the need for scattered updates across tools.

🗺️ Using Projects with Roadmaps

Projects can be placed directly on a roadmap to visualize timelines across teams.


This allows stakeholders to understand priorities, dependencies, and delivery expectations at a glance. Roadmaps update automatically as project dates or scopes change, ensuring alignment without manual maintenance.

Managing Projects and Roadmaps

📊 Tracking Progress

Progress is calculated based on issue completion and milestone updates.

You can view real-time progress under each project’s overview tab.

Progress data now updates in real-time, reflecting changes instantly across all linked issues.

Replace Text

PREVIOUSLY

Progress data updates automatically every 24 hours.

Suggests rewriting the line to reflect the new real-time progress tracking behavior, replacing the outdated 24-hour sync information.

Accept

Ignore

🔔 Project Notifications

  1. A project milestone is completed

  2. The project state changes (Active → Completed)

  3. A new issue is linked to your project

Replace Image

IMAGES FROM CHROME EXTENSION

Suggests updating the dashboard image to reflect the new layout with real-time metrics, task progress, and automated insights.

Replace Image

Upload Image

Ignore

🧩 Creating a New Project

To create a new project:

  1. Navigate to the Projects tab in the sidebar.

  2. Click New Project.

  3. Add a title, description, and select an owner.

  4. Assign a due date and link any relevant issues.

  5. Click Create Project to finish setup.

  6. You can also select a default color to visually group projects on the roadmap.


Projects provide structure and clarity to your team’s work.

ADD TEXT

Suggests adding a new line to document the recently introduced option to assign a default color to projects for improved visual grouping on roadmaps.

Accept

Ignore

Stride helps teams plan, track, and deliver work efficiently. Projects in Stride are containers for related issues,

milestones, and cycles. Projects can be linked to roadmaps for higher-level visibility and cross-team alignment.

Remove Text

Suggests removing the outdated term “milestones,” as it’s no longer part of the project structure and has been replaced by sprints and issues.

Accept

Ignore

🗺️ Using Projects with Roadmaps

Projects can be placed directly on a roadmap to visualize timelines across teams.


This allows stakeholders to understand priorities, dependencies, and delivery expectations at a glance. Roadmaps update automatically as project dates or scopes change, ensuring alignment without manual maintenance.

👥 Collaborating Within Projects

Projects act as a shared workspace for everyone involved.

Team members can comment on project updates, adjust scope as requirements evolve, and reference related milestones during planning discussions.

This keeps conversations contextual and reduces the need for scattered updates across tools.

🗺️ Using Projects with Roadmaps

Projects can be placed directly on a roadmap to visualize timelines across teams.


This allows stakeholders to understand priorities, dependencies, and delivery expectations at a glance. Roadmaps update automatically as project dates or scopes change, ensuring alignment without manual maintenance.

Update content where it matters

Content updates respect your tone, structure, and formatting so every article stays consistent and high quality

Add Image Description

🗺️ Using Projects with Roadmaps

Projects can be placed directly on a roadmap to visualize timelines across teams.


This allows stakeholders to understand priorities, dependencies, and delivery expectations at a glance. Roadmaps update automatically as project dates or scopes change, ensuring alignment without manual maintenance.

Modern SaaS dashboard displaying real-time metrics, task progress, performance analytics, and automated insights.

Add Description

Add Image Description

🗺️ Using Projects with Roadmaps

Projects can be placed directly on a roadmap to visualize timelines across teams.


This allows stakeholders to understand priorities, dependencies, and delivery expectations at a glance. Roadmaps update automatically as project dates or scopes change, ensuring alignment without manual maintenance.

Modern SaaS dashboard displaying real-time metrics, task progress, performance analytics, and automated insights.

Add Description

Make your docs AI-Ready

Content updates respect your tone, structure, and formatting so every article stays consistent and high quality

Write a help article explaining how team members and roles work.

Cover inviting users, roles (Admin/Editor/Viewer), changing permissions, removing members, notifications, and include a short FAQ.

Create Article

Write a help article explaining how team members and roles work.

Cover inviting users, roles (Admin/Editor/Viewer), changing permissions, removing members, notifications, and include a short FAQ.

Create Article

Write documentation with product awareness

Articles are created using context from your current docs and drafts to ensure accuracy, relevance, and consistency.

SYNC

Sync articles seamlessly
to your help center

Pageloop works on top of your existing help center.
No switching needed.

Updates

Streamlined Issu…

Managing Project...

Publish to Zendesk

Publish to Zendesk

Publish to Zendesk

Managing Projects and Roadmaps

Stride helps teams plan, track, and deliver work efficiently. Projects in Stride are containers for related issues,

milestones, and cycles. Projects can be linked to roadmaps for higher-level visibility and cross-team alignment.

🔔 Project Notifications

  1. A project milestone is completed

  2. The project state changes (Active → Completed)

  3. A new issue is linked to your project

📊 Tracking Progress

Progress is calculated based on issue completion and milestone updates.

You can view real-time progress under each project’s overview tab.

Progress data now updates in real-time, reflecting changes instantly across all linked issues.

Updates

9/9

Remove Text

Replace Text

Add Text

Update Text

Replace Text

Replace Image

Add Text

Replace Image

Update Text

Support Content is a
living & breathing system

Technical Writers and Knowledge Managers are experts in researching and writing.

Yet, spend 70% of their time fixing outdated content.


We take over maintenance with sophisticated AI agents,

so you can do more of what you love.

2026 Pageloop. All rights reserved.

Talk to the founders

Talk to the founders