Support and documentation conferences: what's left in 2026

The support and documentation conference calendar for the rest of 2026 has some exciting eight events between late August and early December, plus a handful of monthly meetups. Here are the dates, prices, and who each one is aimed at, with links to register. Vendor-run sales conferences are left out, since those exist to sell you the host's product rather than to compare notes with peers (not as fun imo).

Support Driven Expo, Aug 24-26, Chicago

Support Driven describes the Expo as its biggest annual event for the global support community. There are four tracks this year: support ops, career development, CX, and knowledge management. The programme doesn't include vendor keynotes, so the talks come from people doing the work.

• DePaul University Student Center, Chicago

• $600 now; the early-bird tiers ($360–$480) ended in June

• Financial assistance is available: email [email protected]

Write the Docs Berlin, Sep 6–8

A hands-on Writing Day, then two days of talks and unconference sessions for technical writers and anyone else who writes docs, all volunteer-run. In-person tickets are €290 for independents, €75 for students and people between jobs, €490 corporate. Virtual tickets run €30–€155 depending on the same tiers.

• Berlin, with a virtual option

• Tickets

AI for Customer Support Summit, Sep 22–23, Burlingame

Two days on AI in support: building playbooks and restructuring teams around them, aimed at support leaders and directors. It's run by Customer Success Collective, a conference operator, and shares its dates and venue with their Customer Success Summit.

• Hyatt Regency SF Airport, Burlingame

• Early bird takes $200 off; full price is available on request only

NORDIC TechKomm, Sep 23–24, Copenhagen

This one is pitched at content architects and information managers more than at writers. The ticket covers two days of sessions and workshops, plus lunch.

• Scandic Sydhavnen, Copenhagen

• €480 early bird until Sep 1, then €580. Students pay €150.

• tekom members pay €450 flat regardless of booking date

CX Day, Oct 6, Nashville + online

CX Accelerator's annual event on the industry-wide CX Day: four hours of lightning talks, streamed live from Nashville, open to all levels, and free to attend.

• Oct 6, 11am–3pm CDT, in person or online

LavaCon, Oct 25–28, Charlotte + online

LavaCon says its audience is content strategists, technical writers, and documentation and knowledge managers, covering content strategy and API documentation alike. This year's theme is moving AI past proof of concept. The virtual pass is $850 against $2,250 in person.

• Charlotte, NC, with a livestreamed virtual track

• $2,250 in person, rising to $2,550 after Sep 30; $850 virtual

Support Driven Summit, Oct 27–29, New York

This one's for directors, team leads, and ops managers, and it's hosted at Assembled's office in New York. The call for speakers is open until September 4.

• Oct 27–29, New York

• Price unpublished; tickets via their site

tekom Technology Days, Nov 2–3, online

Two free days of online sessions from tekom, the German technical-communication association. Past editions drew 650+ people, and speaker slots are open on a rolling basis. The main tcworld conference follows a week later in Stuttgart: Nov 10–12, 7,800 attendees, €1,480 for non-members, covering DITA, localization, and AI in technical communication.

• Nov 2–3, online, free to attend

More support and docs conferences on the calendar

• Write the Docs also runs Nairobi (Aug 8) and Melbourne (Dec 3–4)

• ISKO London has a free online session on knowledge organization and AI, Sep 15

• Button, the content design conference, runs online Sep 24–25

• WiCX UnConference, Dallas, Oct 20–21. The London edition sold out in July.

• TCUK26, free and online in November; dates not yet announced

• ElevateCX has announced nothing for 2026 so far; they announce through their Slack and newsletter first

Between conferences, the Write the Docs meetups run year-round: London every third Thursday, plus a virtual East Coast group every other Friday that anyone can join from anywhere.

Dates that close first

NORDIC TechKomm's early bird ends September 1, and Support Driven's New York call for speakers closes September 4. Registration for the two free events, CX Day and Technology Days, is open now.

Of the paid conferences: Expo is aimed at support teams, LavaCon at documentation and knowledge people, and the AI summit at support leaders working on AI rollout.

Image Courtesy: Near Paekakariki, Cook Strait, 1868, New Zealand, by Nicholas Chevalier. Gift of Mrs Caroline Chevalier, the artist's widow, England, 1912. Te Papa (1912-0044-265)