Privacy Policy
Last Updated: 26 March, 2026
Pageloop, Inc. and our subsidiaries and affiliates ("Pageloop", "us", "we" or "our") provide AI-powered tools that help organizations maintain accurate and up-to-date documentation. We care about protecting the personal information of our visitors who use our websites, platforms, applications, products or services (collectively, our "Users").
This privacy policy (the "Privacy Policy") provides details how your personal information is collected, shared and used by us. If you have any questions about this Privacy Policy or the practices described herein, you may contact [email protected] or [email protected]. For the purposes of the European Union's General Data Protection Regulation 2016/679, or GDPR, contact us via our representative, Prighter or make use of your data subject rights, please visit the following website: https://app.prighter.com/portal/18281484685
The purpose of this Privacy Policy is to inform you what personally identifiable information or personal information we may collect from you when you use our application or visit this website, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information.
"You" refers to you, as a User of our website, products and services (collectively, the "Services") and to people that you contact through our Services (or that we contact on your behalf), or a person who you might choose to contact (or that we contact on your behalf) at some point in the future through the use of our Services. Capitalized terms not defined in this Privacy Policy have the meanings set forth in the Terms of Service located at https://www.pageloop.ai/terms-of-service (the "Terms of Service"). This Privacy Policy is effective as of the date last modified, as listed above.
This Privacy Policy does not cover how our Users may use or share data that they collect using our Services. When you use our Services, we will collect, use and share your personal information consistent with the provisions of this Privacy Policy.
Our Services
Pageloop is delivered through several surfaces:
The Pageloop web application, where you sign in, configure your account, connect third-party platforms, and review and approve suggested article updates, generated release notes, and other AI-generated content the Services produce on your behalf (collectively, "Outputs").
Third-party integrations that you choose to connect — for example, customer-support, issue-tracking, communication, knowledge-base, or code-hosting platforms — which enable our AI to identify documentation gaps and propose updates. Pageloop continues to add new integrations over time; the practices described in this Privacy Policy apply to all of them.
The Pageloop Chrome Extension, which is optional. Data is collected through the extension only if you choose to install it and only while you have an active recording session. See "Pageloop Chrome Extension" below for the specifics.
Information We Receive
In the course of your use of the Services, we obtain the information about you described below. We may need to collect this information to provide you with services or information you request, or to facilitate commercial engagements with you. If you do not provide such information, we may not be able to provide services or information to you, or enter into commercial engagements with you. We will only collect information about you that is necessary for one or more of our legitimate business purposes, or that is required by law. We collect the following information:
Signing Up for Services; User Information
Information you provide prior to any registration process, such as your email when you provide it to us;
Information that you provide during any registration process, including in connection with a co-branded offer (such as your name and email address), when you call or email us (for support or otherwise) or when you use our products or services.
Use of Services, Website Visits and Support
Data relating to your online activity on our website with respect to our Services, including the following:
IP address (on an anonymized basis)
Browser type and version
Geographic location
Pages you view on our website
How you got to our Services and any links you click on to leave our Services
When you update your information, communicate with us, or order new Services
Metadata about your use of our Services and the communications that you send within the Services
Your interactions with any videos we offer
Issues you encounter requiring our support or assistance
Any device or other method of communication you use to interact with the Services
We use various technologies to collect and store information when you use our Services, and this may include sending one or more cookies or anonymous identifiers to your device. We may store the data we collect in a variety of places within our infrastructure, including system log files, back-end databases, and analytics systems.
We may also use third-party product-analytics tools to understand how Users interact with the Services. As is common across modern web applications, these tools may include session-replay functionality that records on-page interactions (such as clicks, scrolls, and navigation) on the Pageloop web application so we can diagnose issues and improve the user experience. We honor "Do Not Track" signals where the underlying tooling supports them.
While using our Services, you may provide feedback to us regarding the Services. We will collect any information you provide as part of this feedback and use it to improve the Services.
From Third-Party Platforms You Connect
When you authorize Pageloop to access a third-party platform you use (for example, a customer-support, issue-tracking, communication, knowledge-base, or code-hosting platform), we receive an access token, a workspace or account identifier, and configuration metadata that you provide. Tokens and credentials for connected platforms are stored in encrypted form and decrypted only at the moment we need to call the platform on your behalf.
Once a platform is connected, we may read content from it — for example, help-center articles, support-ticket conversations, issue descriptions, channel messages, or source code — for the purpose of generating Outputs. The way each kind of content is handled, stored, and retained is described in the next section.
Other Sources
Information that is publicly available; and
Information you consent to us receiving from third parties.
Data We Store and Data We Process
To make our practices clear, the data that flows through the Services falls into three categories. These categories are referenced throughout this Privacy Policy, including in our retention and deletion practices.
User-Generated Content
Content you create or upload through the Services. This includes recordings you create using the Chrome Extension; images, audio, and videos you upload as context for article creation; release notes and product descriptions you submit for analysis; chat conversations with our in-product AI assistant; and the suggestions, articles, release notes, and other Outputs that you generate, edit, and approve within the Services.
User-Generated Content is stored in our infrastructure for the life of your account and is subject to deletion in accordance with the "Retention of Personal Information" and "Your Rights" sections below.
Customer Help Center Articles
When you connect a knowledge-base or help-center platform to Pageloop, we read your help-center articles and related metadata so that we can analyze your existing documentation, detect conflicts and outdated content, and propose updates. These articles are stored in our infrastructure for as long as the integration remains connected, so that search, conflict detection, and update suggestions remain available to you.
If you remove the integration or delete an article in the source platform, we will remove the corresponding stored copy in accordance with our retention practices.
Connected Source Data
When you connect a customer-support, issue-tracking, communication, code-hosting, or similar platform, we read content from that platform — for example, support-ticket conversations, issue descriptions and comments, channel and thread messages, or source code — for the limited purpose of generating Outputs.
This category of content is processed in transit and is not retained on our servers. Content we read from the source platform is held in memory for the duration of the analysis run, transmitted over industry standard TLS to our AI service providers for inference, and then discarded. We retain only the minimum required to make Outputs reviewable: source identifiers (so a generated suggestion can link back to its origin), short purpose-specific excerpts within the generated Output (so you can see what motivated the suggestion), and aggregate run metadata.
You can stop further data ingestion from any connected platform at any time by disconnecting the integration in your Pageloop account or by revoking access in the source platform.
We minimize the personal information that flows through this processing by requesting only the integration scopes needed to power Outputs and by allowing you to narrow the scope further at the integration level (for example, by date range, channel, view, or label). Detection of personally identifiable information in free-text content is probabilistic; we cannot guarantee that every instance of personal information is removed from the content you authorize us to read. You remain responsible for ensuring that the platforms you connect, and the content within them, are appropriate for processing by an AI service.
Pageloop Chrome Extension
The Pageloop Chrome Extension is optional. The data described in this section is collected only if you choose to install the extension, sign in, and start a recording session.
The extension remains dormant and does not collect data unless you have started a recording session.
What the extension collects while a recording is active
Interaction events — clicks, scrolls, navigation and URL changes, viewport dimensions, and the act of typing into form fields. We log that you typed; we do not log the actual characters you type or the values entered.
Screenshots of the visible browser tab. Screenshots are captured only when you explicitly trigger them or when the workflow you initiated requires one.
Optional microphone audio, captured only if you explicitly grant microphone permission and start an audio recording within an active session.
HTML structure of pages you interact with during a recording. We may collect HTML structure from recorded pages to support features such as auto-detection of subsequent UI changes. This is treated as part of the recording session.
Recordings created with the extension are User-Generated Content and are handled accordingly.
What the extension does not do
It does not log keystrokes or capture the values you type into form fields.
It does not record or transmit your browsing activity outside of an active recording session.
It does not read, store, or transmit passwords.
It does not read cookies, local storage, or session storage of websites you visit, other than reading our own authentication state from a Pageloop application tab.
Disabling the extension
You can pause or stop a recording at any time from the extension UI. You can revoke microphone permission at any time through your browser settings. You can disable or uninstall the extension at any time through chrome://extensions; doing so stops further data collection by the extension.
How We Use Your Information
We will never sell your data or private information to others. We have a legitimate interest in running a successful and efficient business and in providing you with Services and useful content, and we use the information we collect, both on its own and combined with any other information we collect about you, for the following purposes:
To provide and personalize the Services;
To analyze the content you provide and the Connected Source Data you authorize us to access, in order to generate Outputs;
To send you transactional notifications, including when Outputs are ready for your review;
To develop and improve the Services;
To provide customer support;
To communicate with you about the Services;
To conduct marketing and promotional activities (with your consent where required by applicable law);
To maintain the safety and security of the Services and to detect, prevent, and respond to fraud, abuse, or unlawful activity;
To comply with our legal obligations and protect our legitimate business interests; and
As otherwise described in this Privacy Policy.
We may also aggregate or de-identify the information we collect to produce reports and statistics about how the Services are used.
We do not collect payment information, including but not limited to credit card data. You will be directed to a third-party site to process any payments you make to Pageloop.
We do not use your personal data for the purposes of automated decision-making or profiling that produces legal or similarly significant effects on you. If we do so in the future, we will inform you of any such processing and provide you with an opportunity to object.
Sharing of Information
We will only share certain personal information as further described below.
Sharing with Third-Party Service Providers and Sub-processors
We engage carefully selected third-party service providers and sub-processors so that they can assist us in delivering the Services — for example, providing infrastructure and storage, transactional email, error tracking and observability, AI and language-model inference, transcription, customer support tooling, and analytics. Our contracts with these third parties prohibit them from using your personal information for any purpose beyond the purpose for which it was shared.
A current list of sub-processors is available on request to [email protected].
We also share non-personal information, including sentiment feedback, with certain third parties, the media, industry observers, marketing and advertising partners, vendors, customers, potential customers or partners. For example, we disclose trends, campaign best practices, or the number of Users that have been exposed to, or clicked on, our websites or evaluated or purchased our Services.
Corporate Reorganizations
If we are involved in a merger, acquisition, a sale of all or a substantial portion of our assets, or other similar sale transaction, your information will be transferred as part of that transaction. We will notify you by email and/or a prominent notice on our website of any such transfer and any choices you may have regarding your information.
Authorized Users
All Users authorized by you to have access to your account can view personal information stored in the account.
Legal Process
Lastly, if legally required to do so, or if we have a good faith belief that such disclosure is reasonably necessary, we may disclose your personal information to courts of law, law enforcement authorities and other relevant third parties, such as internet service providers, to conduct an investigation, respond to a third party or law enforcement subpoena or court order, bring legal action, prevent harm to others or pursue other relief when you or a third party are or may be:
violating the Terms of Use;
causing injury or other harm to, or otherwise violating the property or other legal rights, of us, other Users, or third parties; or
violating federal, state, local, or other applicable law.
This disclosure can include transferring your information to the U.S. and other countries outside the European Economic Area. To the extent we are legally permitted to do so, it is our policy to notify you in the event that we are required to provide your personal information to third parties in connection with a subpoena.
Security
We use industry-standard technical and organizational measures to safeguard your personal information against loss, theft, and unauthorized use, access, or modification. While we implement safeguards designed to protect your information, no security system is impenetrable and, due to the inherent nature of the Internet, we cannot guarantee that information transmitted through the Services or over email is absolutely safe from intrusion by others.
Data Breach Notification
If we become aware of a personal-data breach affecting your information, we will notify affected Users without undue delay and consistent with applicable law.
Choice/Opt-Out
You always have the opportunity to opt out of our marketing communications with you or change your preferences by following a link in the footer of all non-transactional email messages from us or by emailing us at [email protected]. Some communications from us are considered transactional or service communications (for example, important account notifications and content reaction correspondence), and your account(s) for our Services are provided to you upon the condition that you receive these communications from us. You must cancel your account(s) for our Services if you do not wish to receive any transactional or service communications. To cancel your account(s), please follow the instructions found in the Terms of Service. You may still receive marketing communications from us even after you cancel your account unless you also opt-out of our marketing communications, as described above.
Phone
We may contact you by telephone, with your consent where applicable, in order to provide our Services.
Connected Platforms
You can disconnect any third-party platform from your Pageloop settings; doing so stops further data ingestion from that platform. You can also narrow what we read by adjusting integration-specific settings — for example, restricting which channels, views, or label filters Pageloop is authorized to read.
Information from Third Parties
To manage the information we receive about you from a social networking site or other third parties (if applicable), you will need to follow the instructions from that party for updating your information and changing your privacy settings, where available. The information we collect is covered by this Privacy Policy and the information the third party collects is subject to such third party's privacy practices.
Privacy choices you have made on any third party site will not apply to our use of the information we have collected directly through our Services.
Unauthorized Accounts
If an account or profile was created without your knowledge or authorization, please contact us at [email protected] to request removal of the account or profile.
Retention of Personal Information
We retain your personal information to provide Services to you and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Specific guidelines:
Account data (your profile, organization configuration, and credentials for connected platforms): retained for the life of your account; deleted on verified deletion request.
User-Generated Content and Customer Help Center Articles: retained for the life of your account or while the underlying integration remains connected; deleted on verified deletion request, when you delete the underlying artifact in the Services, or when you remove the integration that supplied the content.
Connected Source Data: not retained on our servers, as described in "Data We Store and Data We Process" above.
Application logs and traces: retained for up to 30 days, except where longer retention is required for security investigations or legal hold.
We will retain your personal information after the date on which you terminate your use of the Services where required by law or regulation, or where necessary to defend legal claims.
Your Rights
If you are a resident of the European Economic Area, the United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation 2016/679 (GDPR) and equivalent local laws in relation to the personal information we hold about you. We set out below an outline of those rights and how to exercise them. Please note that we will require you to verify your identity before responding to any requests to exercise your rights by providing details only known to the account holder. We aim to respond to verified rights requests within 30 days of receipt, as required under applicable law. Please note that for each of the rights below we may have valid legal reasons to refuse your request; in such instances we will let you know.
Access
You have the right to know whether we process personal information about you, and if we do, to access personal data we hold about you and certain information about how we use it and who we share it with.
Correction
You have the right to require us to correct any personal information held about you that is inaccurate and have incomplete data completed. Where you request correction, please explain in detail why you believe the personal information we hold about you to be inaccurate or incomplete so that we can assess whether a correction is required. Please note that while we assess whether the personal information we hold about you is inaccurate or incomplete, you may exercise your right to restrict our processing of the applicable data as described below.
Erasure
You may request that we erase the personal information we hold about you in the following circumstances:
where you believe it is no longer necessary for us to hold the personal information;
we are processing it on the basis of your consent and you wish to withdraw your consent;
we are processing your data on the basis of our legitimate interest and you object to such processing;
you no longer wish us to use your data to send you marketing; or
you believe we are unlawfully processing your data.
Please provide as much detail as possible on your reasons for the request to assist us in determining whether you have a valid basis for erasure. Please send your request by e-mail to us at [email protected].
Restriction of Processing to Storage Only
You have a right to require us to stop processing the personal information we hold about you other than for storage purposes in the following circumstances:
you believe the personal information is not accurate for the period it takes for us to verify whether the data is accurate;
we wish to erase the personal information as the processing we are doing is unlawful but you want us to simply restrict the use of that data;
we no longer need the personal information for the purposes of the processing but you require us to retain the data for the establishment, exercise or defense of legal claims; or
you have objected to us processing personal information we hold about you on the basis of our legitimate interest and you wish us to stop processing the personal information while we determine whether there is an overriding interest in us retaining such personal information.
Objection
You have the right to object to our processing of data about you and we will consider your request. Please provide us with detail as to your reasoning so that we can assess whether there is a compelling overriding interest in us continuing to process such data or we need to process it in relation to legal claims.
You also have the right, at any time, to object to our processing of data about you in order to send you marketing, including where we build profiles for such purposes and we will stop processing the data for that purpose.
Please send any objections to us by e-mail at [email protected].
Data Portability
Where applicable, you have the right to receive a copy of personal information you provided to us in a commonly used, machine-readable format. To request a copy, please email [email protected].
Withdrawal of Consent
Where you have provided your consent to us processing your personal data, you can withdraw your consent at any time by e-mailing us at [email protected].
California CCPA
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
every individual who is in the State of California for other than a temporary or transitory purpose and
every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We may collect the following categories of personal information:
Identifiers (contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name)
Personal information categories listed in the California Customer Records statute (name, contact information, and employment information)
Commercial Information (subscription plan, billing identifiers, and transaction metadata; full payment details remain with our payment processor)
Internet or other electronic network activity information (browsing and usage data within the Services, recordings captured by the optional Chrome Extension, and product-analytics data which may include session-replay)
Geolocation Data (approximate location derived from IP address)
Audio, electronic, visual, thermal, olfactory, or similar information (microphone audio captured by the optional Chrome Extension and uploaded images, audio, and video)
Professional or employment-related information (organization name, role, and business contact details)
Inferences drawn from any of the personal information listed above (semantic representations and AI-generated suggestions derived from content you provide)
We do not knowingly collect biometric information, education records, or protected classification characteristics, and we do not process sensitive personal information for the purpose of inferring characteristics about you.
We will use and retain the collected personal information as needed to provide the Services as long as you have an account with us.
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
Receiving help through our customer support channels.
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy notice and our Cookie Notice [https://www.pageloop.ai/cookie-policy].
You may contact us by email at [email protected].
If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
Pageloop, Inc. has not sold personal information or shared personal information for cross-context behavioral advertising in the preceding twelve (12) months. Pageloop will not sell or share (as those terms are defined under the CCPA) personal information belonging to website visitors, users, and other consumers in the future.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell or share personal information to third parties;
the categories of personal information that we sold, shared, or disclosed for a business purpose;
the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
the business or commercial purpose for collecting, selling, or sharing personal information; and
the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer's Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process sensitive personal information for the purpose of inferring characteristics about you.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy rights
You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us by email at [email protected]. If you have a complaint about how we handle your data, we would like to hear from you.
Virginia CDPA Privacy Notice
Under the Virginia Consumer Data Protection Act (CDPA):
"Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.
"Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information.
"Sale of personal data" means the exchange of personal data for monetary consideration.
If this definition "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data.
The information we collect, use, and disclose about you will vary depending on how you interact with Pageloop and our Services. To find out more, please see above under the sections "Information we Receive," "How We use Your Information" and "Sharing of Information."
Your rights with respect to your personal data
Right to be informed whether or not we are processing your personal data;
Right to access your personal data;
Right to correct inaccuracies in your personal data;
Right to request deletion of your personal data;
Right to obtain a copy of the personal data you previously shared with us;
Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling").
Pageloop, Inc. has not sold any personal data to third parties for business or commercial purposes. Pageloop will not sell personal data in the future belonging to website visitors, users, and other consumers.
Exercise your rights provided under the Virginia CDPA:
More information about our data collection and sharing practices can be found in this privacy notice and our Cookie Notice: [https://www.pageloop.ai/cookie-policy].
You may contact us by email at [email protected].
If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Verification process:
We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.
Right to appeal:
If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at [email protected]. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to submit a complaint.
Third Party Links And Information Collection And Use By Our Users
Some of our Services provide links to other websites. Because we do not control the information policies or practices of these third party sites, you should review their privacy policies to learn about how they collect and use personal information.
Children
Our Services are not directed to persons under 13. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with personal information without such parent or guardian's consent, he or she should contact us. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our files.
Data Transfer
In order for us to provide the Services to you, your personal information will be transferred to, and stored at/processed in the United States and other jurisdictions where our service providers operate. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this policy.
For transfers of personal information from the European Economic Area or the United Kingdom to third countries, we rely on the European Commission's Standard Contractual Clauses (or the UK International Data Transfer Addendum, as applicable) or other transfer mechanisms approved under applicable law.
Complaints
In the event that you wish to make a complaint about how we process your personal information, please contact us at [email protected] and we will try to deal with your request.
Notification of Changes
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we decide to change this Privacy Policy in any material way, we will notify you here, by email, or by means of a notice on our website prior to the change becoming effective. In all cases, your continued use of any Services constitutes acceptance to any such changes.